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Welcome to Sanbao Apps Privacy Policy!

This Privacy Policy describes how we may collect and use personal data. It also lists the rights granted to our visitors, customers, and merchants regarding their respective data.

By accessing or using this Website or any of our Apps or Services, you signify your approval of the terms set out in this Privacy Policy, and other terms and policies posted on our Website. If you do not agree to this Privacy Policy, you must leave this Website and discontinue the use of our Services.

We may update this Privacy Policy from time to time to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised Policy on this Website, and where appropriate, by other means. If you use our Apps, this Website, or our Services after these changes are posted, it will mean you agree to the revised Policy.

 

Information Collection and Use

When you use our Website, Apps, or Services, we may ask you to provide us with certain personally identifiable information. The information you provide to us will be retained by us and used as described in this Privacy Policy.

 

Information collected from Merchants

When you install our App, we can access certain information from your Shopify account: You can see the detail here. We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing.

 

Information collected from Merchants' Customers

This information is collected so we can provide you with our Services and Support. It helps us improve our Services. This information is also vital for us to help you better serve your Customers.

 

Information collected when you visit our Website

When you visit our Website, we collect information about your device, web browser, IP address, time zone, and some of the cookies installed on your device. We collect this information using the following technologies:

  • "Cookies" are data files commonly used as unique anonymous identifiers. These are sent to your browser from the websites you visit and stored on your device's internal memory. For more information about cookies, including how to disable them, visit allaboutcookies.org.
  • "Log files" track actions occurring on the site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.

 

How we share information

We share your Personal Information with the following third parties to help us conduct our business and support our customers.

  • We use Google Analytics to help us understand how our customers use our Website and our apps. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.
  • You can opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.
  • We use CustomerIO for email marketing and maintaining our customer lists. You can read more about how CustomerIO uses your Personal Information at https://customer.io/privacy-policy.html
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for any information we receive, or to protect our rights.
  • We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. You can opt-out of Facebook and Google targeted advertising at facebook.com/settings/?tab=ads and google.com/settings/ads/anonymous.
  • We may share your Personal Information with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transactions or proceedings. If this happens, we will post a notice on our Website's Homepage.

 

Cross-Border Transfer

Sanbao Apps processes and stores personal information using our server(s) based in the United States.

If you are located outside of the United States, your Personal Information and other information collected through this Website and our Apps may be transferred to the United States. By accepting this Privacy Policy, using our Apps or this Website, or providing us with any personal information, you agree to the transfer of information to the United States.

 

Use of Sanbao Apps by Children

The Products and Services provided by Sanbao Apps are not intended for children. If you are under 13, you may use the Site and Services only with your parent or guardian's supervision.

 

Security

We value your trust in providing us your Personal Information. We are committed to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

Your Rights

Sanbao Apps understands that you have rights over your personal information. We take reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a merchant and wish to exercise these rights, please contact us through [email protected]. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are a merchant's customer and wish to exercise these rights, please directly contact the merchants you interacted with— we serve as a processor on their behalf and can only forward your request to them to allow them to respond.

 

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at [email protected].